Albion Park Rail $35

Albion Park $35

Austinmer $35

Avondale $20

Balgownie $15

Barrack Heights $30

Barrack Point $30

Bellambi $15

Berkeley $25

Blackbutt $30

Brownsville $30

Bulli $20

Calderwood $35

Cleveland $20

Clifton $30

Coledale $30

Coniston $15

Cordeaux Heights $15

〰

〰

Areas We Deliver to

Corrimal $15

Cringila $2o

Croom $20

Dapto $20

Dombarton $20

Dunmore $35

East Corrimal $15

Fairy Meadow $15

Farmborough Heights $20

Fernhill $15

Figtree $20

Flinders $35

Gwynneville $15

Haywards Bay $30

Horsley $20

Kanahooka $20

Keiraville $15

Kembla Grange $20

Kembla Heights $20

Koonawarra $20

Lake Heights $20

Lake Illawarra $30

Mangerton $15

Marshall Mount $30

Mount Keira $15

Mount Kembla $20

Mount Ousley $15

Mount Pleasant $15

Mount Saint Thomas $15

Mount Warrigal $30

North Wollongong $15

Oak Flats $35

Port Kembla $15

Primbee $20

Russell Vale $15

Scarborough $30

Shell Cove $35

Shellharbour $35

Shellharbour City Centre $35

Spring Hill $15

Stream Hill $20

Tarrawanna $15

Thirroul $30

Towradgi $15

Tullimbar $35

Unanderra $20

University of Wollongong $15

Warilla $30

Warrawong $20

West Wollongong $15

Windang $20

Wollongong $15

Wombarra $30

Wongawilli $30

Woonona $15

Yallah $25

Shipping Policy

We provide reliable, professional flower delivery across the Illawarra region.

  • Same-Day Delivery: Orders placed before 1:00 PM AEST are eligible for same-day delivery. Orders placed after this time will be scheduled for the following business day.

  • Delivery Windows:

    • AM Delivery: Arrival by 12:00 PM.

    • PM Delivery: Arrival by 6:00 PM.

    • Schools: Guaranteed delivery by 2:40 PM.

    • Businesses: Delivered within standard business hours (9:00 AM – 5:00 PM).

  • Specific Time Requests: While we strive to meet specific requests noted at checkout, these are treated as estimates. For guaranteed, time-sensitive delivery, please contact us for a priority quote.

  • Redelivery & Fees: If a delivery cannot be completed due to incorrect details, restricted access, or no safe place to leave the order, a redelivery fee starting from $15.00 will apply (calculated based on suburb). Alternatively, the order may be collected from our store free of further charges.

  • Authority to Leave: If no one is home, flowers will be left in a safe, shaded location. We will notify the sender or receiver via SMS or Email once the delivery is complete.

  • Weddings & Events: Delivery and on-site setup are individually quoted based on labor, venue location, and travel time.

Returns & Exchanges

At Pepe’s Garden, we proudly comply with the Australian Consumer Law (ACL) to ensure you receive products of acceptable quality.

  • Perishable Goods (Flowers & Plants): As flowers are living, perishable products, any quality or condition concerns must be raised within 48 hours of delivery. Please email a photo of the arrangement to pepesgarden@icloud.com so our team can fairly assess the claim.

  • Non-Perishable Goods (Gifts & Vases): We offer a 30-day return window for non-perishable items, provided they are unused and in their original packaging.

  • Resolution Options: If a product has a major fault (e.g., arrived damaged or failed to meet quality guarantees), you are entitled to your choice of:

    • A full refund to the original payment method.

    • A replacement of equal value.

  • Return Shipping Costs:

    • Faulty Items: Pepe’s Garden will cover all return shipping costs if the item is deemed faulty under ACL.

    • Change of Mind: We do not offer refunds for change of mind, incorrect details provided at checkout, or where flowers have not been cared for as advised. For non-perishable "change of mind" returns, the customer is responsible for return shipping costs.

Exclusions: Custom event designs, wedding florals, and special orders are final sale except in cases of a major failure as defined by the ACL.

Woman with shoulder-length brown hair smiling, arranging flowers on a table at an elegant event.